This site is owned and operated by Julianna’s Gifts of Croft View, Leather Lane, Great Yeldham Essex CO9 4JA. Please read them carefully as they contain important information. If you have any comments or complaints on or about our website you can contact us on 07931 701372 or email juliannasgifts@gmail.com

 

1. The Contract Between Us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

 

2. Accuracy of Content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all the goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities give about the goods are approximately only.

 

3. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any other websites accessible through it will not cause damage to your computer.

 

4. Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock we will contact you by e-mail or phone (if you have given us details) you will have the option either to wait until the item is available from stock or to cancel your order.

 

5. Ordering Errors

You are able to correct errors on your order up to the point on which you click “submit” during the ordering process.

 

6. Price

The prices payable for goods that you order as set out in our website. All prices are inclusive of VAT where applicable at the current rates and are correct at the time of entering information.

 

7. Payment Terms

We will charge your credit account for payment upon receipt of your order unless delivery cannot be fulfilled within 30 days. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for goods ordered from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

 

8. Delivery Charges

Our delivery charges are set out on the ‘Delivery information’ page in our website, which can be found on the main menu.

 

9. Delivery

We will deliver the goods to the address you specify in your order. It is important that this address is accurate. Please be precise about where you would like goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless caused by our negligence) We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period.
You become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

 

10. Risk and Ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we agreed to deliver. Your will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.

 

11. Acknowledgment and acceptance of your order

You will need to provide us with your e-mail address and we will notify you by e-mail as soon as possible to confirm receipt of your order and email you again to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.

 

12. Cancellations Rights

 

12.1 Under the Distance Selling Regulations you have the legal right to cancel your order within seven days or receipt of your goods (with the exception of any made to order or personalized items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us if you wish to cancel your contract.

 

12.2 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own costs and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

 

12.3 Once you have notified us that you are cancelling your contract, any sum paid to us will be refunded to you in the form of the original payment method as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to or do not pay the costs of delivery, we will be entitled to deduct the direct costs or recovering the goods from the amount to be re-credited to you.

 

12.4 You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.

 

13. Cancellation By Us

We reserve the right to cancel the contract between us if:

 

13.1 we have insufficient stock to deliver the goods you have ordered

 

13.2 we do not deliver to your area; or

 

13.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

 

13.4 If we do cancel your contract we will notify you by email and will re-credit your account any sum deducted by us from your credit card as soon as possible but in any event 30 days of your order.

 

14. Liability

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we will have no liability to you unless you notify us via email at juliannasgifts@gmail.com or by telephone 07931701372 of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable) if you notify a problem to us under this condition, our only obligation will be, at your option:

 

14.1 to make good any shortage or non-delivery

 

14.2 to replace or repair any goods that are damaged or defective; or

 

14.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.

 

14.4 both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

 

15. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Julianna’s Gifts, Croft View, Leather Lane, Great Yeldham, Essex CO9 4JA

 

16. Changes to Legal Notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

 

17. Law, Jurisdiction And Language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by the construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

 

PRIVACY STATEMENT

We Julianna’s Gifts are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

 

SECURITY

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.